CHARLES E. WATSON
management development
In his latest book, Frontline Management Excellence, Charles E. Watson recounts incidents from the work lives of successful supervisors and managers, showing how they though, what they did and the results that followed. It depicts how they:
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Arouse loyalty, enthusiasm, and teamwork
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Earn the trust and respect of others
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Get teams to focus on what’s most important
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Develop people into high producers
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Overcome destructive tendencies like arrogance and feelings of self-importance
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Achieve high quality results
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Deal effectively with others
Purchase Frontline Management Excellence
PRACTICAL METHODS THAT PRODUCE REMARKABLE RESULTS
FRONTLINE MANAGEMENT
EXCELLENCE
"Frontline Management Excellence is filled with stories that demonstrate what I believe to be essential in good management, that people’s feelings and emotions matter and deserve respect.”
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Charles Moorhouse, PhD
" The book is infused with concepts such as honesty, trustworthiness, care, kindness, fairness, inclusiveness, and humility but also decisiveness, accomplishments, and setting clear expectations.
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These are such good reminders to all of us whether we work together in teams or manage direct reports as it is important for managers to understand people and believe in the human potential."
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Jenny Darroch
Dean , Farmer School of Business
Miami University
"A MUST read for all new managers!”
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Jennifer Merritt
Senior Managing Director
One Workplace at Google
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CHARLES E. WATSON
ABOUT THE AUTHOR
CHARLES E. WATSON, PhD, professor of management emeritus at Miami University, is the author of eight books on management, including the best-selling classic Management Development Through Training.
Dr. Watson has extensive experience designing and conducting seminars for supervisory, middle, and top management personnel for numerous businesses and organizations, including Anaconda, Sun Oil, Armco Steel, Mosler Safe, Copeland, M&T Chemicals, Bank One, as well as library associations, Kentucky Highway Division, Ohio Banker’s Association, and the National Paper Trades Association.
Charles Watson has taught managers throughout the United States and abroad for fifty years and has appeared on radio talk shows and penned op-ed pieces for newspapers, newsletters, and magazines.
